Is HO finally making things right?

[jross93]

Alright, I thought with all the issues HO seems to be having lately, I'd share my most recent success with them. I'm a newbie - just finished my 30 days. Back at the beg. of March, I forgot to add the charter host gift onto one of my first submitted shows. Of course, I realized it apx. 2 seconds after submitting it! :grumpy: So, even though I knew nothing would come of it, I emailed HO and told them I forgot to add it. I gave them the host name, show # and the charter host item # she selected. Of course, I never heard anything back from them (which I really didn't expect to anyway!)

Today, I'm checking my email and there's a response to my email (that I sent on March 8!!). HO sent the charter gift to my host! What a nice surprise! She'll be so happy to get it!

Thought I'd share some good news! :thumbup: :thumbup:
Jen

 

[BlessedWifeMommy]

Thanks for sharing the good news.

 

[tlag1986]

Its nice to hear good news about HO. We don't seem to hear anything good lately.

The last time I dealt with HO and spoke to a customer service agent, I took the time to thank her and tell her she did a great job for me. They need all the incouragement we can give them.