Ok everyone, I have a question:
If someone just orders off your website, do the specials apply to them....
for example I have a customer who ordered more than $60 last month and I had to call and do a product adjustment for the ICSM. She revieced her items today except the ICSM, so she called PC and they told her that the specials do not apply, but when I called they said that some do and some don't. They told me that the ICSM was shipped out so she should be recieving it. (When I made the product adjustment, I was told it would be shipped seperatly which I relayed back to the customer who apperently didn't listen)
I looked at the flyer and this is what it says "...available through June Cooking Shows, Fund-raiser Shows and Wedding Showers. The special DOES NOT apply to individual orders (PamperedPartner, mail), online orders or Wedding Registries. ..."
So should she have recieved it or not... (she did however)
So what does the flyer note mean then!!!
If someone just orders off your website, do the specials apply to them....
for example I have a customer who ordered more than $60 last month and I had to call and do a product adjustment for the ICSM. She revieced her items today except the ICSM, so she called PC and they told her that the specials do not apply, but when I called they said that some do and some don't. They told me that the ICSM was shipped out so she should be recieving it. (When I made the product adjustment, I was told it would be shipped seperatly which I relayed back to the customer who apperently didn't listen)
I looked at the flyer and this is what it says "...available through June Cooking Shows, Fund-raiser Shows and Wedding Showers. The special DOES NOT apply to individual orders (PamperedPartner, mail), online orders or Wedding Registries. ..."
So should she have recieved it or not... (she did however)
So what does the flyer note mean then!!!