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The estimated shipping time for sample orders is typically 3-5 business days. However, please note that during peak seasons or holidays, it may take longer for your sample order to ship. You can track the status of your order through your account on our website.
No, there is no limit to the number of sample orders you can place. However, please keep in mind that sample orders are intended for you to try out our products and share with potential customers. Excessive sample orders may result in delays in shipping or additional charges.
Unfortunately, expedited shipping is not available for sample orders. This is to ensure that all sample orders are shipped out in a timely manner and to keep costs low for our customers. If you need a product urgently, we recommend purchasing it directly from our website or through a consultant.
Yes, you can change the shipping address for your sample order as long as it has not been shipped yet. To do so, please contact our customer service team with your order number and the updated shipping address. Please note that changing the shipping address may delay the delivery of your sample order.
Yes, all sample orders come with tracking information. Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. If you have not received this email, please check your spam folder or contact our customer service team for assistance.