pamperedpals
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The new consultant kit typically arrives within 7-10 business days after it has been ordered. However, during busy seasons it may take up to 14 business days.
You can track your new consultant kit by logging into your Pampered Chef account and clicking on "Order History". From there, you can view the status of your order and track the shipment.
Unfortunately, we do not offer expedited delivery for new consultant kits. They are shipped via standard ground shipping.
If your new consultant kit has not arrived within the estimated timeframe, please contact our customer service team at 1-800-342-2433. They will be able to assist you in tracking your shipment or arranging for a replacement kit to be sent.
If you need to change the shipping address for your new consultant kit, please contact our customer service team at 1-800-342-2433 as soon as possible. They will do their best to update the address before the kit is shipped out.