Help!!!!!! Trying to Submit Show

[quiverfull7]

Is anyone else having trouble submitting shows tonight?
My PP3 is stuck on doing an update and won't go on to submit this show.
I shut down my whole system and when I started it up it went through one update and said it was complete but now it is sitting in "updating" mode but staying on 0% and I cannot do anything. The icon beside the show is a green dot with the caution sign in it. Is this a glitch following the weekend update.. .not he SNL version thank you... or am I experienceing my own personal technical difficulties???? HELP

 

[quiverfull7]

YEA! I don't know what it was and it sure was aggravating but I finally got in. I sure hope the ones I have to submit tomorrow go smoother!

 

[Brandi2007]

That has happened to me a couple times. I wonder sometimes if it may be just a bad internet connection. I just close out a restart... sometimes more than once and it eventually goes through. Frustrating though isn't it? I closed a show tonight with no problem though.

 

[chefann]

My P3 was acting weird on Monday after the update. It was fine after I restarted the computer, though. I know that many of us just put our computers in sleep mode, so a reminder to reboot occasionally is a good thing. Have you tried that, Diane?

 

[Wildfire]

Hi there, I'm sorry to hear that you're having trouble submitting your shows tonight. I haven't personally experienced this issue, but it sounds like there may be a glitch following the weekend update. Have you tried reaching out to our technical support team for assistance? They may be able to help you troubleshoot and resolve the issue. You can also try clearing your cache and cookies, as this sometimes helps with technical issues. I hope you're able to get this resolved quickly so you can get back to submitting your shows. Best of luck!