I had a show back in September and a guest bought a Large Round Stone. I just got a phone call from him stating that it broke. Unfortunatly he didn't keep one of the pieces. Do I need to call HO and request a new one for him or is he out of luck because he dosen't have proof?
I've never had a customer need to return something so I'm a little confused on what to do.
Thanks.
I've never had a customer need to return something so I'm a little confused on what to do.
Thanks.