Help - Pp Receipts Printing in a Foreign Numeric Type Language!

[kcjodih]

I'm trying to print receipts from my show last week. You might remember that it's the first show I've done in months and it was over $1000 when it closed woohoo! I entered everything in my laptop like I normally do, backed it up on my jumpdrive, went to my desktop and restored from backup, all's fine....When I go to view the show and each individual order there's no problem however when I actually click the print receipt button either in each order or on the print sales receipts show all the orders come up with weird 8 digit numbers for the product number, no description, huge quantities for each item, not indiv. item total but then have a correct subtotal, tax, shipping and final total!

The only thing different from the last show I entered and printed until now is that my desktop crashed so I went to CC and downloaded the new version from there and then restored from my jumpdrive backup.

Any idea why this is or how the heck to fix it? I'd hate to spend another hour uninstalling and reinstalling the full version of PP on my desktop (slow internet) just to have it not work again!

I really need these receipts to mail out of town Monday!

Help!

 

[ShanaSmith]

you probably need to update your Adobe program. I think that is what it is. I have had that problem and called tech support, the problem was solved pretty easily.

 

[kcjodih]

Thanks so much, I'll give that a try. In the meantime I installed the driver for my printer onto my laptop (took forever) and printed them from it. Now to solve the desktop problem.

 

[BethCooks4U]

That has happened to me when I have tried to print some things on our network printer. If I print to the printer physicaly attached to my computer they come out fine. my computer geek husband has not been able to give me a reason this happens ...and I don't think he's really looked into it either.

 

[c00p]

This was happening a lot to me - and here's the weird way I "fixed" it. Once it was done processing and would show up in Adobe, I would scroll down quickly through the pages (just with my mouse on the screen) and look at everything - and for whatever reason, then it wouldn't print fine and then go haywire with the foreign weird stuff. But I imagine there is a more technical reason for it, like the Adobe issue!!