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pamperedmom2owen said:At conference they said that 95% of the problems with the cookie press has to do with measuring the flour. Stir it first, then spoon it into the measuring cup and level it off. On average if you scoop it out you are getting 6oz flour, doing it the way they told us is 4oz of flour (per cup)! That's like an 3 cups of flour rather than 2 if your not measuring right!
HTH! I know it made a difference for me!
The cookie press should be loaded by unscrewing the ring at the end of the barrel and inserting the desired disk. Then, fill the barrel with dough and screw the ring back on, making sure it is secure.
There could be a few reasons for this issue. Make sure the dough is soft and pliable, and that the disk is inserted correctly. Also, check that the ring at the end of the barrel is tightly screwed on and that the plunger is pushed all the way down before pressing the trigger.
No, the cookie press is designed to work with room temperature dough. Chilled dough may be too hard to press through the disk and could cause damage to the press.
The cookie press can be disassembled and washed by hand with warm soapy water. Make sure to dry all parts thoroughly before reassembling. Avoid putting the press in the dishwasher as it could damage the parts.
First, make sure you are using the correct disk for the desired shape. Also, try pressing the trigger more gently and evenly to ensure the dough is evenly distributed. If the issue persists, contact our customer service for further assistance.