Great Company Resolves Missing Product Issue: A Host's Experience

[cookingwithlove]

A past host (Debbie) contacted me. She said she never recieved her products from another host's party (Suzy). This party was back in November! It is not May. Well, Suzy has sinced moved and I cannot find anybody who has her contact information. I called HO and told them the story and they are sending Debbie all of the products she ordered from Suzy's party. Can you believe that?!! They didn't even ask for a receipt.

This truely is a great company!

 

[stacywhitlow]

That is great! But why wait almost 6 months to find out where they were?

 

[Rebeccascabinet]

I know. I really belive they are the best DS company out there. No one even comes close!

 

[vwpamperedchef]

I hope your customer realizes how great PC is...maybe you can recruit her!

 

[cathyskitchen]

I don't know how people can wait that long, either!! I just did a product adjustment for a co-worker who's stone broke. Brought in her new stone today with a Season's Best for her, and she proceeds to tell me that she still doesn't have over $180 worth of products she ordered at a party 1.5 years ago!!! Her mom's co-worker was the host, no idea who the consultant was, and mom and host both transferred to different depts., but C'MON, people!! I told her I'd help her call HO to get her stuff, but she's not worried - she figures she'll get it eventually. I would be freaking out!!

 

[jzramom]

These stories just go to show no matter how difficult it may feel or how hard it may be to find the time, making those out of the box calls are sooooo important.

 

[PamperedDor]

You are so right - and I am so guilty of not making those calls myself!!

 

[pampered.chris]

I don't know how people can wait that long, either!! I just did a product adjustment for a co-worker who's stone broke. Brought in her new stone today with a Season's Best for her, and she proceeds to tell me that she still doesn't have over $180 worth of products she ordered at a party 1.5 years ago!!! Her mom's co-worker was the host, no idea who the consultant was, and mom and host both transferred to different depts., but C'MON, people!! I told her I'd help her call HO to get her stuff, but she's not worried - she figures she'll get it eventually. I would be freaking out!!

that just amazes me. I sold out of the $2 bamboo tongs at a trade show one time and had more at home. Well I didn't get to deliver them for 2 days and had received 5 phone calls about them in the meantime. I wanted to say, you paid $2, if you want them that badly, come get them yourself. And then there are those that spend $180 and a year and half later are still "not concerned"...um...who kept your stuff? I would like to not care that much!! When I order something I want it last week!! LOL