Flamingo
Gold Member
- 930
So I heard an Ilene Meckley tape. I think the word choices she makes when speaking to customers, recruits, and new contacts is great.....
Here are some of the tips she had. Some of them are simple, but things we don't think of doing.
~Schedules office hours with your spouse so you have uninterrupted time to focus.
~Make one call every hour. Keep call to 5-15 minutes.
~Directors -- get 3 way calling to maximize your calling potential. When making host coaching calls or customer care calls, tie a recruit in to listen so they have hands on training. You're taking care of the recruit and the customer in one shot. (I thought this was fabulous)
And finally --
When you have kids, find something special for them to do when you make those calls. Have a special toy, craft, or activitiy planned for them during the calls. This allows them to be occupied , quiet and content while mom does what she needs to do. Some ideas:
Have a special toy that only comes out for phone time.
Give your child a magazine and ask them to circle everything red, or find all the letters of the alphabet.
Painting
When they fall asleep in the car but ONLY on a headset/speakerphone, pllease!!!
Playing in the sand (I bring my cordless phone outside with me)
Playdough and creative cutters.
Go to the park after phone time
Take your cell phone to practices/games/etc and make calls while you are there. This is also a GREAT time to make connections.
A major thing though is that you have to follow through with promises and set definite limits on what you're doing. Set the kitchen timer so you make sure you're keeping in your limit, but also to let your child know when you're done.
I got this from an old thread... But thought some of us might need the encouragement........................:chef:
__________________
Here are some of the tips she had. Some of them are simple, but things we don't think of doing.
~Schedules office hours with your spouse so you have uninterrupted time to focus.
~Make one call every hour. Keep call to 5-15 minutes.
~Directors -- get 3 way calling to maximize your calling potential. When making host coaching calls or customer care calls, tie a recruit in to listen so they have hands on training. You're taking care of the recruit and the customer in one shot. (I thought this was fabulous)
And finally --
When you have kids, find something special for them to do when you make those calls. Have a special toy, craft, or activitiy planned for them during the calls. This allows them to be occupied , quiet and content while mom does what she needs to do. Some ideas:
Have a special toy that only comes out for phone time.
Give your child a magazine and ask them to circle everything red, or find all the letters of the alphabet.
Painting
When they fall asleep in the car but ONLY on a headset/speakerphone, pllease!!!
Playing in the sand (I bring my cordless phone outside with me)
Playdough and creative cutters.
Go to the park after phone time
Take your cell phone to practices/games/etc and make calls while you are there. This is also a GREAT time to make connections.
A major thing though is that you have to follow through with promises and set definite limits on what you're doing. Set the kitchen timer so you make sure you're keeping in your limit, but also to let your child know when you're done.
I got this from an old thread... But thought some of us might need the encouragement........................:chef:
__________________