naekelsey
Gold Member
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j&k'smom said:Anyone having trouble finding the June host items on PP3? I have a new consultant trying to submit her first show and neither of us can get them to come up...even when we search with the hour glass. She is getting so discouraged and I'm trying to reassure her that this is unusual!! (The show is dated as a June show and she has shut down and re-started for updates.) I told her to call HO, but I thought I would check here to see if anyone else is dealing with the same issue.
There could be several reasons why your shows are not going through. It could be due to technical difficulties on our end, or there may be an issue with your account. We suggest reaching out to our customer support team for further assistance.
To ensure that your shows go through successfully, make sure that you have a stable internet connection and that your account is in good standing. Also, double-check that you are following all submission guidelines and requirements.
If your shows were approved, it could take some time for them to show up on our platform. Please be patient and check back periodically. If they still do not appear after a few days, please contact our support team for assistance.
Unfortunately, once a show has been deleted, it cannot be retrieved. We recommend being cautious when deleting any content, as it cannot be undone.
There could be several reasons for an error message when uploading a show. It could be due to a technical issue, or the file may not meet our format or size requirements. We suggest double-checking your file and trying again. If the issue persists, please contact our support team for further assistance.