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lt1jane said:I would love to say that right now. I placed a Help Whip Cancer order on Sunday and it's still only received. I was hoping the stuff would arrive in time for a party on Sunday (the host ordered and the other person who also ordered lives close by)
It looks like a second trip to deliver the products is in order for me.
BTW, I feel VERY fortunate that once an order gets to shipping status, it will arrive overnight. Love living in Wisconsin when the company is in Illinois
Any time near the end of the month is pretty bad. I have a show I submitted that day - my host delayed three days on me - that still shows as due received.pattybrady said:See, and I'm bummed. I also placed an order on Monday and it's still just in received status. I ordered a cookie press (among other things) that I wanted to use for a show on Sunday. Guess they were still dealing with end of the month orders. Fortunately, I can borrow my director's, but that means a 90 minute round trip drive times two to get it and return it.
Yes, I knew it was a gamble and normally their shipping is impressively fast, but it just figures when I need it to be super fast it isn't. So it goes.
pattybrady said:See, and I'm bummed. I also placed an order on Monday and it's still just in received status. I ordered a cookie press (among other things) that I wanted to use for a show on Sunday. Guess they were still dealing with end of the month orders. Fortunately, I can borrow my director's, but that means a 90 minute round trip drive times two to get it and return it.
Yes, I knew it was a gamble and normally their shipping is impressively fast, but it just figures when I need it to be super fast it isn't. So it goes.
The average processing time for supply orders is 1-2 business days. However, during peak seasons or high order volumes, it may take up to 3-5 business days for orders to be processed and shipped.
Yes, we offer expedited shipping options for an additional fee. You can choose from overnight, 2-day, or 3-day shipping at checkout.
Shipping costs are determined by the weight and size of the order, as well as the shipping address. We use real-time shipping rates from our carriers to ensure the most accurate and competitive pricing for our customers.
Yes, you can track your order by logging into your account on our website. Once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your package.
Our return policy for items shipped from the efficient shipping department is the same as our regular return policy. You can return any unused and unopened items within 30 days of purchase for a full refund, minus shipping costs. However, please note that personalized or customized items cannot be returned unless there is a defect or error with the product.