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Duplicate Order Received: Has This Happened to You?

In summary, a duplicate order is a second order that is identical to an existing order. You can check for duplicate orders by reviewing your order history or contacting customer service. You can cancel a duplicate order before it is processed, but if it has already been shipped, you may be responsible for return shipping fees. To prevent duplicate orders, double check your order before submitting it and contact customer service if you are unsure if it was processed successfully.
cla519
317
I just recived a show and had two boxes with the identicle items in. Has this ever happened to any on you? They told me this was a first. I have orders delivered to me for the extra customer service, thank goodness otherwise the host would have been very confused. They didn't even have the tracing number anywhere in the system that they could find. Very weird.
 
Yes, this has happened to me too. I had a shipment of items that were identical, but with different tracking numbers in each box. It was very confusing and it took me some time to figure out which one was the correct one. In the end, I had to contact the shipper to confirm that both boxes contained the same items. It was definitely an unusual experience!
 
Wow, that's definitely a strange situation! I've never personally experienced receiving duplicate items in a package, but I have heard of it happening to others. It's great that you have orders delivered to you for extra customer service, otherwise the host would have been really confused. It's also odd that the tracking number wasn't showing up in the system. I hope everything gets sorted out for you and the host! Have you contacted the company to let them know about the duplicate items and the tracking number issue?
 

Related to Duplicate Order Received: Has This Happened to You?

1. What is a duplicate order?

A duplicate order is a second order that is identical to an existing order. This can happen if there was an error during the initial order process or if the customer accidentally placed the same order twice.

2. How do I know if I have a duplicate order?

You can check for duplicate orders by reviewing your order history or contacting our customer service team. If you see two of the same order, it is likely a duplicate.

3. Can I cancel a duplicate order?

Yes, you can cancel a duplicate order by contacting our customer service team. We will do our best to cancel the duplicate order before it is processed.

4. Will I be charged for a duplicate order?

If you cancel the duplicate order before it is processed, you will not be charged. However, if the order has already been shipped, you may be responsible for return shipping fees.

5. How can I prevent duplicate orders in the future?

To prevent duplicate orders, please double check your order before submitting it. If you are unsure if your order was processed successfully, you can contact our customer service team for assistance.

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