babywings76
Gold Member
- 7,288
A past host e-mailed me:
Hey Amanda,
My meat thermometer somehow broke. The metal piece separated from the digital reader. Can I get a new one if I send it back to you?? Also, I will have some orders for christmas. I'll email you the order!
Thanks
She used to work for my husband and hosted a party with me at that time. Then she got married and moved far away. We just saw her recently at a wedding for another co-worker of my husband. She said she wanted to order some things. I sent her out a catalog. She didn't seem interested in a catalog show. So...keeping all that in mind, I'm just wondering what I should say. What would good customer service be in this situation. Tell her sorry but it only has a 1 yr. guarantee and I'd be happy to order her a new one? At a discount or not?
Hey Amanda,
My meat thermometer somehow broke. The metal piece separated from the digital reader. Can I get a new one if I send it back to you?? Also, I will have some orders for christmas. I'll email you the order!
Thanks
She used to work for my husband and hosted a party with me at that time. Then she got married and moved far away. We just saw her recently at a wedding for another co-worker of my husband. She said she wanted to order some things. I sent her out a catalog. She didn't seem interested in a catalog show. So...keeping all that in mind, I'm just wondering what I should say. What would good customer service be in this situation. Tell her sorry but it only has a 1 yr. guarantee and I'd be happy to order her a new one? At a discount or not?