OhmyDLM
Silver Member
- 378
I'm being told by home office that I may not have earned Disney!!! The letter below explains it all... I'm having a heart attack... if this is true, my husband is going to kill me! I've already been fighting with him over my passion for PChef as he's not too crazy about the time/money I put into my team since I'm often not getting "paid as" a Director anymore and the time I spend away from home and our 1 year old. Earning the trip was a MILESTONE of an event to bring him back around... if I have to take it back and tell EVERYONE and their mother that I didn't actually earn the trip... I'm afraid that may be it for me... I'm terrified of the consequences that could come from the outcome
What are all of your thoughts?
To Whom It May Concern:
My name is Darcy Madden and my consultant number is #394772. I’m an Independent Sales Director from Maine under the Executive Director team of Dot Doiron. I would like to formally file a request for clarification and discussion of the Celebrate the Magic Incentive program. My concerns are listed below.
Throughout the year I diligently tracked my progress towards earning the Disney Level II incentive that we have been provided with. I am a fairly consistent seller (had a few ups and downs with severe sickness this year so had to take a small amount of time off) and a strong recruiter (consistently) and have built my team over the past 5 ½ years. I am so very excited about Disney being our incentive trip destination as I have a young family who were very enthusiastically hoping I would earn this trip. I was so very excited at the beginning of December to tell them that I did!
I’ve been following along with my incentive tracker month after month and was very good about keeping track of where I was at and what I continued to need. I know the rules inside and out, and have been in charge of training those rules to my team on several occasions. I’ve discussed my plan of action on how I planned to achieve this trip with my up-line on several occasions and they have supported and encouraged me all along the way, which has been a major help and a great source of motivation.
In a nut shell, here is what my incentive trip points plan worked out to be at the end of November, I still had quite a bit of work to do!:
Director Level Bonus Points: 500
Recruiting: 16,000
Core Sales: 20,694.66
Online Sales: 507.90
Miscellaneous: 3000
Total Points Earned: 40,702.56
As you can see, I was still a very long ways from my 52,000 goal. Even so, I was still as determined as ever to make it happen for myself and my family with my business!
During the month of December, I spent hours on the phone setting up future business and made recruiting after recruiting calls to my potentials list, all the while with the goal of Disney in mind. I was so very excited to add 3 more team mates to my roster in the month of December and I was able to help each of those 3 to hold and submit their first shows qualifying them! I also had 2 consultants who I recruited in November who I was doing the same things with and was able to help those 2 qualify as well! I attended all of their kickoff shows and put much work and effort into the training of these new members. As a result, I was only able to hold a few shows myself, submitting $1,368.75 in sales myself for the month of December.
By doing all of this, my incentive trip points plan as of December 15th, now looked like this:
Director Level Bonus Points: 500
Recruiting: 26,000
Core Sales: 22,063.41
Online Sales: 507.90
Miscellaneous: 3000
Total Points Earned: 52,071.31
I AM BEYOND EXCITED! That was seriously a HUGE amount of effort and work and my determination to earn Level II Disney and the support and encouragement from my up-line and team kept me going the whole way! They were all so excited to share in my successes of earning this trip for my family! My Director made a wonderful production of it at our last team meeting as she is always so very thoughtful, and I am just over the moon!
That being said, I was taking a peak at some online “Pampered Chef” chat forums that I’m a part of and I noticed a thread where someone was discussing their own goals to earn Disney and what was required. Noticing an error in one of her statements about core sales requirements, I corrected her, only to have her correct me with what she believed is an error in my statement. Now I am having a heart attack second guessing myself and I called the home office to get it clarified and I was instructed to write this letter I am writing now. The person whom I spoke with from the home office believes that there is a flaw in the way the rules were written and that this letter is warranted.
Here’s my discrepancy and where I feel there needs to be more clarification. The way I am reading it, I am still right in my beliefs as it is also the way I was trained and the way I have been training my downline. Again, as I stated before, I am WELL aware of ALL the rules and regulations of the Celebrate the Magic Incentive program and I reviewed them several times to make sure that I had everything covered.
Under the “Program Rules” it states:
"A minimum of 50% of total sales points must come from core sales (Cooking Shows, Catalog Shows, Wedding Showers, Fundraisers and
individual orders submitted via mail or PamperedPartner Plus®)."
The wording of this statement tells me that, a minimum of TOTAL SALES POINTS, not TOTAL INCENTIVE POINTS, need to be from core sales. So what it is saying is that if you had 10,000 in sales, 5,000 of that would have had to come from core sales. I assume the company has this rule to make sure that most of your sales are being earned through actual cooking shows and not online shows, etc. to keep the heart of the business with the “at home” show. What's important to know from this statement is that whatever you sold last year, that 50% of it is from Core Sales.
This is the way I’ve trained it to my team and the way I’ve learned and understood it myself for this entire year. Afterall, the wording DOES say, “50% of SALES POINTS (not INCENTIVE POINTS) must come from core sales. Great! If so, I have done everything right and I have still earned the trip!
What the consultant online is trying to tell me is that 26,000 points (26,000 being 50% of the 52,000 points needed for Level II Disney) need to come from core sales. Where in the rules does it say that? Because the line I just shared above does not state that. I called the home office to get clarification and they also said that 26,000 needed to come from core sales. I believe there is an error in the “program rules” description and that those of us who read it to mean the way I described above, should not be penalized for this error! Afterall, even the lady I spoke with at home office agreed, it really is not written that way!
The way it stands now, if 26,000 INCENTIVE POINTS had to come from core sales, than the recruiting element would not be as important. I say this because, on the incentive trip goal worksheet, the sheet makes a big deal about setting your recruiting goal high as the numbers can really add up for you. If there was a requirement that 50% of INCENTIVE TRIP POINTS had to come from CORE SALES POINTS, well you might has well be telling people that once they hit "x" number of recruits they should stop because it won't help them get to their incentive trip goal anymore from that point on so forget all the effort in recruiting and just focus on sales now. The way the company has been so focused on recruiting, I can’t imagine a rule like that being in place!
I kindly urge someone to assist me in this matter and take a look at how this section of the “program rules” is written as I’m sure I am not the only one who is left in this situation. I suffered a great deal of hardship this year, including several deaths in my family, and a three month bout of extreme sickness that had me on bed-rest. That being said, I stayed focused on my goal of earning Disney for my young family and stayed quite consistent with my sales, and especially with my recruiting! I feel I have earned the Level II Disney trip fair and square and have followed the rules to a “t” the way they were written and trained to me. I don’t feel like I’ve interpreted these rules in error, rather there is an error in how they are written which is quite concerning.
I thank you for your time, and I look forward to hearing back from someone regarding this request.
Sincerely,
Darcy L. Madden
Independent Sales Director, Pampered Chef
Consultant #394772
To Whom It May Concern:
My name is Darcy Madden and my consultant number is #394772. I’m an Independent Sales Director from Maine under the Executive Director team of Dot Doiron. I would like to formally file a request for clarification and discussion of the Celebrate the Magic Incentive program. My concerns are listed below.
Throughout the year I diligently tracked my progress towards earning the Disney Level II incentive that we have been provided with. I am a fairly consistent seller (had a few ups and downs with severe sickness this year so had to take a small amount of time off) and a strong recruiter (consistently) and have built my team over the past 5 ½ years. I am so very excited about Disney being our incentive trip destination as I have a young family who were very enthusiastically hoping I would earn this trip. I was so very excited at the beginning of December to tell them that I did!
I’ve been following along with my incentive tracker month after month and was very good about keeping track of where I was at and what I continued to need. I know the rules inside and out, and have been in charge of training those rules to my team on several occasions. I’ve discussed my plan of action on how I planned to achieve this trip with my up-line on several occasions and they have supported and encouraged me all along the way, which has been a major help and a great source of motivation.
In a nut shell, here is what my incentive trip points plan worked out to be at the end of November, I still had quite a bit of work to do!:
Director Level Bonus Points: 500
Recruiting: 16,000
Core Sales: 20,694.66
Online Sales: 507.90
Miscellaneous: 3000
Total Points Earned: 40,702.56
As you can see, I was still a very long ways from my 52,000 goal. Even so, I was still as determined as ever to make it happen for myself and my family with my business!
During the month of December, I spent hours on the phone setting up future business and made recruiting after recruiting calls to my potentials list, all the while with the goal of Disney in mind. I was so very excited to add 3 more team mates to my roster in the month of December and I was able to help each of those 3 to hold and submit their first shows qualifying them! I also had 2 consultants who I recruited in November who I was doing the same things with and was able to help those 2 qualify as well! I attended all of their kickoff shows and put much work and effort into the training of these new members. As a result, I was only able to hold a few shows myself, submitting $1,368.75 in sales myself for the month of December.
By doing all of this, my incentive trip points plan as of December 15th, now looked like this:
Director Level Bonus Points: 500
Recruiting: 26,000
Core Sales: 22,063.41
Online Sales: 507.90
Miscellaneous: 3000
Total Points Earned: 52,071.31
I AM BEYOND EXCITED! That was seriously a HUGE amount of effort and work and my determination to earn Level II Disney and the support and encouragement from my up-line and team kept me going the whole way! They were all so excited to share in my successes of earning this trip for my family! My Director made a wonderful production of it at our last team meeting as she is always so very thoughtful, and I am just over the moon!
That being said, I was taking a peak at some online “Pampered Chef” chat forums that I’m a part of and I noticed a thread where someone was discussing their own goals to earn Disney and what was required. Noticing an error in one of her statements about core sales requirements, I corrected her, only to have her correct me with what she believed is an error in my statement. Now I am having a heart attack second guessing myself and I called the home office to get it clarified and I was instructed to write this letter I am writing now. The person whom I spoke with from the home office believes that there is a flaw in the way the rules were written and that this letter is warranted.
Here’s my discrepancy and where I feel there needs to be more clarification. The way I am reading it, I am still right in my beliefs as it is also the way I was trained and the way I have been training my downline. Again, as I stated before, I am WELL aware of ALL the rules and regulations of the Celebrate the Magic Incentive program and I reviewed them several times to make sure that I had everything covered.
Under the “Program Rules” it states:
"A minimum of 50% of total sales points must come from core sales (Cooking Shows, Catalog Shows, Wedding Showers, Fundraisers and
individual orders submitted via mail or PamperedPartner Plus®)."
The wording of this statement tells me that, a minimum of TOTAL SALES POINTS, not TOTAL INCENTIVE POINTS, need to be from core sales. So what it is saying is that if you had 10,000 in sales, 5,000 of that would have had to come from core sales. I assume the company has this rule to make sure that most of your sales are being earned through actual cooking shows and not online shows, etc. to keep the heart of the business with the “at home” show. What's important to know from this statement is that whatever you sold last year, that 50% of it is from Core Sales.
This is the way I’ve trained it to my team and the way I’ve learned and understood it myself for this entire year. Afterall, the wording DOES say, “50% of SALES POINTS (not INCENTIVE POINTS) must come from core sales. Great! If so, I have done everything right and I have still earned the trip!
What the consultant online is trying to tell me is that 26,000 points (26,000 being 50% of the 52,000 points needed for Level II Disney) need to come from core sales. Where in the rules does it say that? Because the line I just shared above does not state that. I called the home office to get clarification and they also said that 26,000 needed to come from core sales. I believe there is an error in the “program rules” description and that those of us who read it to mean the way I described above, should not be penalized for this error! Afterall, even the lady I spoke with at home office agreed, it really is not written that way!
The way it stands now, if 26,000 INCENTIVE POINTS had to come from core sales, than the recruiting element would not be as important. I say this because, on the incentive trip goal worksheet, the sheet makes a big deal about setting your recruiting goal high as the numbers can really add up for you. If there was a requirement that 50% of INCENTIVE TRIP POINTS had to come from CORE SALES POINTS, well you might has well be telling people that once they hit "x" number of recruits they should stop because it won't help them get to their incentive trip goal anymore from that point on so forget all the effort in recruiting and just focus on sales now. The way the company has been so focused on recruiting, I can’t imagine a rule like that being in place!
I kindly urge someone to assist me in this matter and take a look at how this section of the “program rules” is written as I’m sure I am not the only one who is left in this situation. I suffered a great deal of hardship this year, including several deaths in my family, and a three month bout of extreme sickness that had me on bed-rest. That being said, I stayed focused on my goal of earning Disney for my young family and stayed quite consistent with my sales, and especially with my recruiting! I feel I have earned the Level II Disney trip fair and square and have followed the rules to a “t” the way they were written and trained to me. I don’t feel like I’ve interpreted these rules in error, rather there is an error in how they are written which is quite concerning.
I thank you for your time, and I look forward to hearing back from someone regarding this request.
Sincerely,
Darcy L. Madden
Independent Sales Director, Pampered Chef
Consultant #394772