Dial-Up Users: Question About Your Providers?

[esavvymom]

For those of you who happen to use Dial-up internet, I was wondering about who you may have as your provider? How do you like them, etc?

My parents live out in the country- so they are too far for DSL, or anything of the sort. They currently have a dial-up provider, but they prepay 2 years in advance to get their ($7 mo) rate. The customer service is VERY poor, and who's to say if this no-name company will survive the economy issues, and then just close and keep all their money they pre-paid.

So I was looking at NetZero. It's priced decent, and doesn't seem to have confusing levels of service, etc. Any thoughts either way from those who are in the know? My parents don't do alot on the internet- basic email, browsing, occasional online purchases as needed. Hard to do much with dial-up Also, need something that works well with Macs. I'm hoping to get them a mac by the summer.

Thanks!!
Bobbi (That's for KG! )

 

[babywings76]

We used to use Juno before we got DSL. Never had any trouble with them, and the price was $9.95/month

 

[straitfan]

I live out in the sticks, have dial-up, and use a Mac (I could be your parents! LOL!) I use Earthlink (it was some local provider but years ago was bought out by Earthlink but they kept the ISP providers name in my e-mail address). I pay $19 a month for a certain number of hours access and then it's something like $1 per hour over . (I'm on a lot and rarely go over.) Never had any problems. I get access to Webmail, which allows me to check my mail when away from home, which comes in VERY handy when I go to work in the "big city" and have access to high speed wireless. Earthlink has TONS of local access numbers...they have one for my little wide spot in the road, I'm pretty sure there would be one for them too. HTH

 

[nikki70563]

We use to use netzero but it was suppose to be high speed dial up and it was very slow so we switched to peoplepc and I am very satisfied it is $15 a month unlimited use and you can check your email from anywhere.

 

[raebates]

I'm with earthlink and have unlimited hours. The service is decent. The speed is okay for dial-up.

 

[esavvymom]

Yeah. I don't see speed being a huge issue for my folks. I think they barely get 28k connections with what the have. *uggh!!!:cry: GAsp :yuck:Choke!* I about die when I have to work from my parent's house when we go visit for more than a few days. I've got business-class broadband so I'm a wee-bit spoiled!

But I'm looking for good reliable service with decent customer service and rates. Thanks!

 

[raebates]

I pay $14.95/mo. It clearly depends on your area. I haven't had any customer service issues.