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Delivery Issues: Submitted Show on Mon, Box 1 MIA

In summary, the shipment of boxes that arrived yesterday had incorrect numbering and it is not yet known what is in box 1 and box 2.
lisa717
390
I submitted a show on MOn pm...it was delivered on Fri...box 2 and 3 that is...box 1 doesn't even show up in my shipping...should I call?
 
No-m not yet, it probably went on another truck, and Fed Ex doesn't deliver on Monday's so that box should arrive Tuesday? So it isn't even showing up on your shipping status?
 
  • Thread starter
  • #3
Nope..it's still not listed..I am going out of town MOn pm and won't be back til the following Tuesday!!
 
Last edited:
I would call. I got a box 1 and didn't order anything. Some how the computer/labeling system messed up.
 
Remember they do deliver on Saturday. You will probably receive it today.
 
When I had this problem, it was an item on backorder...check for any of those in your order, then call HO if you don't have any!
 
Wait for Monty Hall to show up - he'll suggest you can keep box #1 or trade it for what's behind curtain #3.http://upload.wikimedia.org/wikipedia/en/thumb/5/5f/Let%27s_Make_A_Deal.gif/200px-Let%27s_Make_A_Deal.gif
 
I have an order that 2 boxes of came yesterday. Online tracking/shipping shows boxes 4, 5, & 6 (There is NO 1, 2 or 3 listed!) I opened one of the boxes I received and thankfully it's the one with the packing slips. According to it, everything is box 1 and box 2 (Box 3 was the 3-tiered alone). So I don't know what the deal is with the numbering system on the shipment status page!
 
The box numbers on the tracking page mean nothing. If in the shipping email PC said two boxes were to be shipped and two boxes arrived, then that is it.
 
  • #10
My supply order showed two boxes, but only one showed up yesterday. No biggie as I know that they sometimes arrive on different days. We'll my FedEx guy is normally here by 2ish, so when he hadn't come, I went to track box 1 on CC. Ok, so the box leaving Addison, heading to Richmond, VA is now hanging out in Pheonix, AZ. Guess it decided it would rather have dry, hot weather and not the nasty rainy weather we've had this week, so it jumped on the wrong truck :cool: It shows it will be here by Thursday...good thing there wasn't anything in there I really needed :)
 

Related to Delivery Issues: Submitted Show on Mon, Box 1 MIA

1. What should I do if my box 1 is missing from my delivered show on Monday?

If you are missing box 1 from your delivered show on Monday, please reach out to our customer service team at 1-800-342-2433. They will be able to assist you with locating your missing box and getting it to you as soon as possible.

2. Why was my box 1 not included in my delivered show on Monday?

There could be a few reasons for this. It's possible that there was an error during the packing process, or that the box was mistakenly left off of the delivery truck. Our customer service team will be happy to look into this for you and provide a solution.

3. Can I track the delivery of my box 1 for my Monday show?

Unfortunately, we do not currently offer tracking for individual boxes. However, if you have any concerns about the delivery of your box 1, please contact our customer service team and they will be happy to assist you.

4. What is the typical delivery time for box 1 on a Monday show?

The delivery time for box 1 on a Monday show will vary depending on your location and other factors. In most cases, you can expect your box 1 to be delivered within 1-2 business days. If it has been longer than that, please contact our customer service team for assistance.

5. Can I request a specific delivery date for my box 1 on a Monday show?

We are unable to guarantee specific delivery dates for box 1 on a Monday show. However, if you have a special request, please reach out to our customer service team and they will do their best to accommodate your needs.

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