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After a 30-day cutoff, it is important to contact the customers who have not received their ordered items and investigate the cause. If the items were sent but not received, you can submit a product adjustment request to the supplier. If you are unable to determine the cause of the issue, you may need to refund or replace the items yourself.
If guests from your cooking show did not receive their ordered items, it is important to first check the order and confirm that the items were sent. If they were, you can follow the same steps as mentioned above and submit a product adjustment request or handle the issue yourself.
Yes, if the items were sent but not received, you can still submit a product adjustment request to the supplier. This will allow them to investigate the issue and potentially provide a refund or replacement for the missing items.
If you are unable to determine the cause of the unfulfilled orders, you may need to take responsibility and refund or replace the items yourself. It is important to communicate with the customers and apologize for the inconvenience.
To prevent unfulfilled orders in the future, it is important to have a reliable shipping and tracking system in place. You can also communicate with the customers and provide updates on the status of their orders. It may also be helpful to set a deadline for customers to report any issues with their orders, so they can be addressed in a timely manner.