NooraK
Gold Member
- 5,871
...a customer wants to cancel an order.
I JUST submitted a show on P3. When inputting the host order, she was about $13 away from the $700 level (extra $25, another half-priced item), so we took two of her items and added them to a friends order to get her to the extra benefit. We got there by $0.95. :thumbup:
One of the orders on the show was through a friend of mine at work. She had dropped it off with my husband who had called me with the details and was going to bring the order form home tonight. Now the person ordering has come back and said that she can't afford the order, and wants to cancel. :thumbdown:
If I call HO and have them cancel that one order, will that affect the Hosts benefits and how much she has to pay?
I know that when a customer returns something once the show has shipped, it does not, but I'm not sure in this case. I'd hate for her to have to pay more because of something she had ABSOLUTELY no control over. And I'd rather cancel the order now, than call for a return when the show arrives and be out the shipping for the order. Not that it's a huge amount, but $4.25 is $4.25. Plus I'll be traveling for the next 4 weeks, so I don't even know how I'd do it...
I JUST submitted a show on P3. When inputting the host order, she was about $13 away from the $700 level (extra $25, another half-priced item), so we took two of her items and added them to a friends order to get her to the extra benefit. We got there by $0.95. :thumbup:
One of the orders on the show was through a friend of mine at work. She had dropped it off with my husband who had called me with the details and was going to bring the order form home tonight. Now the person ordering has come back and said that she can't afford the order, and wants to cancel. :thumbdown:
If I call HO and have them cancel that one order, will that affect the Hosts benefits and how much she has to pay?
I know that when a customer returns something once the show has shipped, it does not, but I'm not sure in this case. I'd hate for her to have to pay more because of something she had ABSOLUTELY no control over. And I'd rather cancel the order now, than call for a return when the show arrives and be out the shipping for the order. Not that it's a huge amount, but $4.25 is $4.25. Plus I'll be traveling for the next 4 weeks, so I don't even know how I'd do it...
