Can You Return a Replacement Part?

[Chef_2_Four]

a friend that i work with has the OLD easy decrator not sure of exact name. anyway she needs a new ring for it. i ordered but didn't realize that she has the old one. she is going to buy a new one for the HWC fundraiser I am doing, but now I have this replacement part and nothing that goes with it. can i return it and get my $2 back?

 

[chefjenibel]

No returns on replacement parts. Sorry.

 

[quiverfull7]

Drop it in a bag or your crate that you take to shows. One day when someone comes to a show they will be thrilled and impressed that you have one on hand and you can sell it right there and get your $ back.

 

[jrstephens]

I did this exact same thing. No returns whatsoever. I called and tried.

I really do no think it is fair to not be able to return them. B/c when people tell us how old it is over the phone and we are ordering we cannot help they are wrong. I would have been really upset if it had been an expensive part b/c then the customer does not want to pay for what does not fit.

 

[AnaCash]

Hi there! As a fellow Pampered Chef consultant, I understand the frustration of ordering the wrong part for a customer. Unfortunately, since the replacement part has already been ordered, it cannot be returned for a refund. However, you can always keep it as a backup or offer it to another customer who may have the same issue. I suggest reaching out to your director for further guidance on how to handle this situation. Best of luck with your HWC fundraiser!