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jwpamp said:I don't even go there....when they come up to check out, I just ask them which month is better for their party, Sept. or Oct.?
It catches them off guard, they don't have time to think of an excuse and they just blurt out a month.
Hey, it's bold, but you know me!
Try it. I got my upline Director doing it, too and her bookings are way up!
Winnipegk said:Wow really? So if I came up to your checkout it's just "Did you have fun tonight? Great! Which month is better for your party?"
Wow that's way out of my comfort zone but I'm going to do it!
Do you find you get cancellations if people are really caught of guard? What types of No's do you get using this approach?
Open ended booking questions are questions that are designed to gather more information from the customer in order to better understand their needs and preferences. These questions are not limited to a yes or no answer and allow for more detailed responses.
In the Pampered Chef business, it is important to gather as much information as possible from customers in order to provide personalized and tailored recommendations. Open ended booking questions allow for a deeper understanding of the customer's needs and can help in making the best recommendations for their kitchen and cooking needs.
To come up with effective open ended booking questions, it is important to think about what information you need to know from the customer in order to make the best recommendations. Ask open ended questions that start with words like "what," "how," or "why" to encourage a detailed response.
Yes, open ended booking questions can be used in virtual parties just like they would be used in an in-person party. These questions can be asked in the chat or during a live video session with the customers. They can also be included in follow-up emails or surveys after the party.
Open ended booking questions show customers that you are genuinely interested in their needs and preferences. They allow for a more personal and in-depth conversation, which can help in building trust and long-lasting relationships with customers. This can also lead to repeat business and customer loyalty.