I posted a thread earlier about GCs, but I have a few questions, and if anyone knows the answers, I would be so appreciative to learn the answers. I emailed home office almost a week ago, but I have heard nothing back.
1. Can a customer obtain a refund for the GC if the customer is dissatisfied with the redemption policy (or, really, for any reason)?
2. If a consultant receives a GC (either as a gift or from a customer as "payment" for an order to then use for herself), can she get her discount on items she purchases or use the GC for supplies?
3. Is there any exception to the redemption policy?
Also, for anyone who issues his or her own gift certificates to be redeemed only through them, how do you do that? Do you buy generic gift certificates or print your own? Do you only accept cash? Thanks so much in advance!
1. Can a customer obtain a refund for the GC if the customer is dissatisfied with the redemption policy (or, really, for any reason)?
2. If a consultant receives a GC (either as a gift or from a customer as "payment" for an order to then use for herself), can she get her discount on items she purchases or use the GC for supplies?
3. Is there any exception to the redemption policy?
Also, for anyone who issues his or her own gift certificates to be redeemed only through them, how do you do that? Do you buy generic gift certificates or print your own? Do you only accept cash? Thanks so much in advance!