Boosting Sales with CC Calls: A Success Story

[angmillar]

I just had to share my good news...

I came home from closing out my last party and discovered I was just a little over $20 shy of hitting $3000. So, I was planning to add to it to bump my sales up.

Then, I get home, and the phone rings. A girl called to order both the chillzanne sectional AND rectangle servers. And, she booked a July show!! All because I left a message yesterday for her CC call. (I was just checking in with her to make sure she received her items and they had arrived safely.)

WOW. CC calls do work!!

 

[raebates]

Yes, they do! Congratulations!

 

[angmillar]

Rae, I actually used your wording and strategy for the calls. I left just a real short message with my number... no pressure.

Thanks for your help!

 

[raebates]

Glad to help.

 

[etteluap70PC]

That is so awesome! I love days like that!

 

[kaceyleigh2]

Rae, I actually used your wording and strategy for the calls. I left just a real short message with my number... no pressure.

Thanks for your help!

Can you elaborate on the wording and strategy you used? I need to step it up with my CC calls!

 

[ChefNic]

Ditto here Ray!!
I'm $80 away from $3000 I'm closing my last June show ON THE 5th... so i'm doing what I can to get there!! It would be a shame for me NOT to get there...after getting SOOO close!

need all the help I can get!
I emailed a select few (about 10) people who I thought may come through for me...letting them know how close I am...ahhhH!!

 

[angmillar]

There's a thread on here somewhere with Rae's wording.

It goes something like this... (at least, this is what I say)...

"Hi, I'm Angie Millar. I was the Pampered Chef consultant that did (host's name) show. I'm just calling to check in with you to make sure you received your items and they arrived safely." (At this point, if they haven't opened their items, I encourage them to do so, and tell them about the 30 days no-shipping fee return policy.)

Then, I usually ask them if they have used their items (maybe offer some tips or recipes), and make sure they are pleased with their purchases.

I end the call with a simple, "Well, thank you so much for ordering. If I can be of any further assistance, please give me a call or drop me an email. If you lose my contact info, I know the (host's name) will let you know how to contact me."

And, that's it... pretty much all I say.

The only hosting plug I make is if they have purchased something that goes along with an upcoming host/guest special, I let them know.

 

[kaceyleigh2]

Great thanks!