Balancing Show Payments: Host's $98 CC Charge

[chefkathy]

Okay, so closing the show.....host says put $100 on my mom's card--she was using the half price items to get a new skillet. So I do that and tell the host her total. I write down her CC# but not the total I told her. We also apply mom's card to sister's order. Sister's order is $78.

Next day go to balance the show and enter host's payment to submit it. Host owes $98 (after the $100 was applied to mom's).

Host emails me today and asks why her card is charged $98 when I told her $78. I double check everything and this host owes $98. There is no doubt about that. I emailed her a copy of her receipt to check over and remind her that her sister's order was $78, maybe that's what she is thinking of?

I have yet to hear back from her, but I feel badly. I have preggo brain BAD--I am very disorganized and flighty lately. I don't want to eat this $20. I should have entered her payment and balanced the show while she was on the phone so it would have been clear.

ACK!!!!

 

[chefkathy]

okay, I figured it out!Stupid me.....called an outside order person for her payment and she was eligible for a free cookbook, but had ordered a cookbook on her order so we just turned it into a free one. Doing so dropped her show total below $600, so then the free product changed. The show ended up being $597.50!!!!! Only $2.50 below the $600 level we had before! so if I had caught it, I would have just ordered something as a gift to the host but NO............preggo brain here didn't figure it out and sent the show in. So I'm eating the $20--wahhh!!!! I'm going to send my host a check today.

 

[DebPC]

Just sometimes this kind of thing happens to all of us. It's called being human. Write it off, move past it. That's what I do when I blow it.
Things can always be worse.

 

[baychef]

So true...right now I am rested and not overloaded with things to do and going in 50 different directions. Check back about 3 weeks from now and my head will be so far up my ....in a warm dark place!!!

 

[chefkathy]

yeah, it's not a big deal--could have been worse. Thankfully my host is a former consultant from my team and very understanding. She's the one who caught the error--I couldn't figure it out until I sent her a copy of the receipt and she told me the FPV was wrong. d'oh!

 

[pamperedlinda]

LOL Deb! One of my FB friends posted this as her status today - considering your dilemma, I thought you would get a laugh from it: Nothing sucks more than that moment during an argument when you realize you're wrong.

 

[finley1991]

Nothing sucks more than that moment during an argument when you realize you're wrong.

I guess that doesn't faze me anymore because that seems to happen to me daily!

 

[chefkathy]

LOL Deb! One of my FB friends posted this as her status today - considering your dilemma, I thought you would get a laugh from it: Nothing sucks more than that moment during an argument when you realize you're wrong.

LOLOLOL!!! You should have heard me stammering on the phone with my host!

 

[quiverfull7]

The other thing to be thankful for is that she did call you about it instead of the
senario that if it was someone who didn't know you and she may have chosen to just be mad and badmouth you without the chance to make things right. I'm glad you figured it out, sorry you had to pay it but thankful that it wasn't a huge amount. That baby brain thing will get you but in just a few days, saying hello to that little face will all be worth it! Actually, worth WAY more than $20!!!