floccies
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floccies said:I still am waiting for dots wine glasses, wine charms, bamboo bowl & bamboo block.
I notice that some are receiving them. Is anyone that has received them in the situation where you ordered them as samples? or were they earned?
pamperedpals said:I received the wine glasses that I placed on a sample order yesterday.
cathyskitchen said:What?? I've been waiting since July 22 to get the wine glasses I ordered!! When will they get here?!?! :cry:
cathyskitchen said:What?? I've been waiting since July 22 to get the wine glasses I ordered!! When will they get here?!?! :cry:
DebbieJ said:I'm currently drinking Merlot out of my Dots Wine glass.
The shipping time for back-ordered samples can vary, but we strive to have them shipped within 2-3 weeks of your initial order.
If you wish to cancel your back-ordered samples, please contact our customer service team at 1-800-555-1212. We will do our best to accommodate your request, but please note that the samples may have already been shipped.
We apologize for any inconvenience this may cause. Our samples are very popular and can sell out quickly. We do our best to restock them as soon as possible, but sometimes there may be a delay due to high demand or production issues.
You will not be charged for back-ordered samples until they are shipped. If you have already been charged for the samples, but they are on back-order, we will issue a refund for the cost of the samples.
Unfortunately, we are unable to add items to an existing back-order. If you wish to purchase additional items, please place a separate order and they will be shipped separately.